Customer Service Manager - Animal Management

Customer Service Manager - Animal Management

11 Jun
|
Gallagher Group
|
Hamilton City

11 Jun

Gallagher Group

Hamilton City

Global leader. Kiwi DNA.



Gallagher is a global leader in the research, development and marketing of animal management products. We deliver innovative solutions to our farmer customers in 160 countries around the world, helping make their lives easier and their businesses more profitable. And while we operate internationally, after 82 years in the business we’re still proudly New Zealand made, with 95 per cent of our products manufactured on home soil.



About the role



At Gallagher, customers are our inspiration and the focus of all our decisions and actions. Our objective is to provide our customers with a world class customer experience every time they interact with us. Leading a world class customer support team,





the Customer Service Manager will develop strategy, staff development programs, identify, optimize sales and growth opportunities along with seeking process and procedure efficiencies.



Working alongside the NZ Sales and our Operations team, the Customer Service Manager will have a deep understanding of their challenges and support them with identifying, following up and capitalising on all sales opportunities. Leading, empowering, coaching and mentoring the customer service team will form the silent responsibilities of this role.



Who should apply for this role?



- A people leader with experience in customer service industry

- A strategic thinker

- An affluent communicator

- A flexible, open minded, resilient and motivated individual

- Adaptable with big picture, long term mindset.



Why should you apply for this role?



With over 1200 employees across New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe, Gallagher can offer the right candidate a truly global career path. This role is for you if you are dynamic, passionate about your work and always looking for a challenge.



This is a great opportunity for a motivated and ambitious leader to take their next career step. Join the team of one of New Zealand’s most iconic and trusted agricultural brands. Apply now as vacancy closes on Monday 21 June 2021.