23 Oct
TIA
Wellington Central
About us
Tourism Industry Aotearoa (TIA) is the only independent association that represents all sectors of our large and diverse tourism industry. We are champions of our industry, working to ensure tourism gets the recognition it deserves as a vital contributor to the country’s economy and social wellbeing.
We have members ranging from large publicly listed corporates to small owner operators. We partner with local and central government to shape policies and create an environment that enables our industry to recover and flourish. We provide leadership on matters that impact on the success and sustainability of the tourism industry.
Our core beliefs at TIA include: He Tangata – People Matter,
Turutia te Kōhara - Share the Passion, Kokiritia – Take it On, and Ko te rerekētanga te oranga – Make a Difference. We care about our people and take pride in the work we do and how we do it. We weave sustainability into everything we do, actively and continually considering all four elements of tourism sustainability – economic, visitor, community and the environment.
About the role
We are looking for a Stakeholder Engagement Manager to lead, influence and deliver tangible benefits to our members, the tourism industry and Aotearoa New Zealand. You will play an important role in engaging with, and advocating on behalf of, our members to ensure their voice is heard.
You will act as a key contact for our members (tourism businesses and service providers), helping them navigate challenges, access resources and find solutions. You will be responsible for ensuring high levels of engagement and dialogue with our members so that TIA remains well-informed of the issues, challenges and opportunities facing our members.
Key aspects of the role include:
- Engaging directly with members to provide advice, insights, and support that drive positive outcomes.
- Building and maintaining relationships with government stakeholders (e.g. Department of Conservation and WorkSafe), advocating on behalf of our members to ensure their interests are effectively represented.
- Collaborating with internal teams, including our Sustainability Manager, to advance initiatives from Tourism 2050 and promote sustainability practices across the sector.
- Coordinating and facilitating member interest groups, ensuring ongoing dialogue and feedback to inform industry developments.
This role is based in our Wellington office (with flexible working options).
Semi regular domestic travel is required for the role.
About you
We’re looking for someone with solid experience in stakeholder or relationship management, whether that’s been in account management or a similar role. You know how to build strong relationships, earn trust, and create engagement with a range of stakeholders. While experience in tourism is a plus, it’s not essential— we are more interested in your ability to engage and influence diverse customers and stakeholders, including government agencies. A passion for tourism, particularly in areas like sustainability, conservation and adventure tourism will be key to helping drive our initiatives forward.
Apply now!
TIA has a collaborative team culture and is a flexible, supportive and fun place to work.
We are looking for a dedicated and experienced professional with a great work ethic who brings enthusiasm and passion for the tourism industry.
If you are interested in the role we'd love to hear from you, we'll be reviewing applications as they come in so don't delay. If you would like a copy of the job description, or have any questions about the role please contact Ashika Young at ************@tia.org.nz